Welcome to the BCS BookshopBCS publishes a great range of business and IT books to support professional and academic communities. Browse our range of ebooks or our latest catalogue.
includes IT service management and information security.
This practical guide provides insight into software testing, explaining the basics of the testing process and how to perform effective tests. It provides an overview of different techniques and how to apply them. It is the best-selling official textbook of the ISTQB-BCS Certified Tester Foundation Level.
Problem management is the IT service management process that tends to return more benefits more quickly than any of the others. This book offers real-world guidance on all aspects of implementing and running an effective problem management function. It gives IT practitioners, consultants and managers the tools to add real value to their businesses.
Agile practices transform the way organisations carry out business and respond to change. But to realise success, an Agile mindset needs to be adopted throughout an organisation. This book gives a comprehensive introduction to Agile principles and methodologies.
This practical book presents a proven decision-making process to help IT and business managers select the off-the-shelf software product that best fits the needs of their organisation. Suitable for all sectors, it offers a structured approach to managing stakeholders, requirements and candidate IT vendors.
The role of an information security (or assurance) auditor is vital for identifying security gaps in an organisation's information systems. This practical book gives an excellent introduction to the role, covering areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks.
IT Service Management  3rd edition
Covering the latest thinking in IT service management, this new edition provides a comprehensive introduction for those preparing for their ITSM foundation exam.
Being an IT manager for the first time can be daunting. With a focus on practical advice, this book will provide you with tried and tested hints and tips, case studies and examples from the world of IT management, showing you that management is about people rather than process or procedure; it is an art rather than a science.
The 3rd International Symposium for Industrial Control System & SCADA Cyber Security Research (ICS-CSR) is a research conference aimed at high-quality academic research in the cyber security of industrial control system from the hardware, system and human-factor perspectives.