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• Business Analysis  2^nd edition

  
  • £31.99
    
  • €38.99
    
  • $50.99
    

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  ISBN: 9781906124618
  Format: Paperback
  

  Business analysts develop practical solutions to current business challenges and this guide gives them the necessary tools. It supports everyone wanting to achieve university and industry qualifications in business analysis and information systems and is particularly beneficial for those studying for ISEB qualifications in Business Analysis.

• Software Testing  2^nd edition

  
  • £26.99
    
  • €32.99
    
  • $41.99
    

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  ISBN: 9781906124762
  Format: Paperback
  

  This practical guide provides insight into software testing, explaining the basics of the testing process and how to perform effective tests. It provides an overview of different techniques and how to apply them. It is the bestselling official textbook of the ISTQB - ISEB Foundation Certificate in Software Testing, updated to the 2010 syllabus.

• Configuration Management

  
  • £25.99
    
  • €31.99
    
  • $40.99
    

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  ISBN: 9781906124588
  Format: Paperback
  

  Configuration management is the vital underpinning for IT governance generally and the effective delivery of timely, robust and resilient IT services in particular. Invaluable to IT professionals who are implementing configuration management and also to technology-savvy business managers who need to use automated business services.

• Working the Crowd

  
  • £14.99
    £11.99
    
  • €19.99
    €15.99
    
  • $24.99
    $19.99
    

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  ISBN: 9781906124717
  Format: Paperback
  

  Engaging with social media such as Facebook, YouTube, and Twitter is now a key part of global business communications. Blogs, microblogs, social networking and social news sites have become the new tools for effective marketing and sales. This book is an excellent resource for anyone planning a social media strategy or individual campaign.

• Master the Moment

  
  • £12.99
    £10.39
    
  • €15.99
    €12.79
    
  • $22.99
    $18.39
    

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  ISBN: 9781906124731
  Format: Paperback
  

  High achievers are not necessarily smarter or putting in more effort than those around them. But they do have different attitudes and are more careful how they use time. From their perspective they are moving at a comfortable pace. To the typical bystander, they are zipping past. Master The Moment reveals tips from 50 CEOs - all Masters of Time.

• NLP for Project Managers

  
  • £25.99
    £20.79
    
  • €31.99
    €25.59
    
  • $40.99
    $32.79
    

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  ISBN: 9781906124687
  Format: Paperback
  

  Project management is becoming less about managing tools and processes and more about delivering through people. This is the only book on Neurolinguistic Programming written specifically for project managers. It will equip them to communicate across cultures, resolve conflicts, motivate teams and become better leaders.

Coming Soon

IT Service Management Foundation Practice Questions  2^nd edition

• £19.99
  £16.99
• €23.99
  €20.39
• $33.99
  $28.89

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ISBN: 9781780171142
Format: Paperback

The most authoritative guide to preparing for the ITIL® Foundation Certificate in IT Service Management. This new edition is compatible with the 2011 update to ITIL®. It includes an extensive range of practice questions and utilises the experience of three independent service management consultants and lecturers. An ITIL® licensed product.

Bids, Proposals and Tenders 

• £24.99
• €29.99
• $39.99

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ISBN: 9781906124892
Format: Paperback

This book is a must-have for anyone producing bids and proposals ranging from short covering letters through to tenders for major corporate or government procurement. Its contents and practical advice will prove hugely beneficial for sales, marketing, project and technical staff and for business students at all levels.

Recent Releases

IT Service Management  2^nd edition

• £19.99
• €23.99
• $33.99

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ISBN: 9781906124939
Format: Paperback

ITIL® is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL to Foundation Exam candidates and offers a practical understanding of IT service management. The new edition is fully updated and contains several additional processes. An ITIL® licensed product.

Alan Turing and his Contemporaries 

• £12.99
• €15.99
• $22.99

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ISBN: 9781906124908
Format: Paperback

Secret wartime projects in areas such as code-breaking, radar and ballistics produced a wealth of ideas and technologies that kick-started the development of digital computers. This is the story of the people and projects that flourished in the post-war period. Their influence is still discernable deep down within today’s hardware and software.