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Delivering Business Analysis

Introducing a BA service

Debra Paul (author), Christina Lovelock (author)

UK Price: £29.99 £22.49 

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ISBN: 9781780174686
Format: Paperback
Dimensions: 170 x 244
Number of pages: 200
Publication date: 16 SEP 2019
Publisher: BCS, The Chartered Institute for IT




Business analysis (BA) is an important business operation, and with some coordinated effort, it can become an efficient and valuable business service. This book takes you through the creation and management of a BA service, from setting strategy to recruiting business analysts, to continuous improvement, through to useful supporting tools and technology. Top tips, case studies and worked examples are included throughout. This book perfectly compliments the bestselling BCS books 'Business Analysis' and 'Business Analysis Techniques.'
Debra Paul is the Managing Director of Assist Knowledge Development. She has worked in business analysis and business change for over 30 years and is the editor and co-author of the best-selling BCS publication, 'Business Analysis'. Christina Lovelock is Business Analysis Manager at University of Leeds and Director of the BA Manager Forum.

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