COVID-19 update: BCS Publishing is open for business – All orders are currently unaffected.

Business Analysis

By (author) Debra Paul, James Cadle, Malcolm Eva, Craig Rollason, Jonathan Hunsley

Publication date: 24 Jul 2020

*Due July 2020 - current edition available for now.* Business analysts must respond to the challenges of today's competitive global economy by developing practical, creative and financially sound solutions and this excellent guide gives them the necessary tools to do so. It is also ideal for students wanting to gain university and industry qualifications. This fourth edition of the bestseller contains a new chapter on business analysis as a service and includes expanded material on strategic context, modelling business processes and gap analysis.
Paperback - £39.99
*Due July 2020 - current edition available for now.* Business Analysis, Fourth edition, is being written and fully updated by a team of experts who are practitioners and educators in the business analysis field.

Dimensions: 244x170mm

Print ISBN-13: 9781780175102

308 pages

Imprint: BCS, The Chartered Institute for IT

1. WHAT IS BUSINESS ANALYSIS?

2. THE COMPETENCIES OF A BUSINESS ANALYST

3. THE STRATEGIC CONTEXT

4. THE BUSINESS ANALYSIS SERVICE FRAMEWORK

5. INVESTIGATION TECHNIQUES

6. STAKEHOLDER ANALYSIS AND MANAGEMENT

7. MODELLING BUSINESS PROCESSES

8. GAP ANALYSIS

9. MAKING A BUSINESS AND FINANCIAL CASE

10. ESTABLISHING THE REQUIREMENTS

11. DOCUMENTING AND MANAGING REQUIREMENTS

12. MODELLING REQUIREMENTS

13. DELIVERING THE REQUIREMENTS

14. DELIVERING THE SOLUTION