A Pragmatic Guide to Competency
Tools, Frameworks and Assessment
By (author) Jon Holt, Simon A. Perry
Publication date: 14 Apr 2011
Competency is the ability of an individual to perform their working activities. Many organisations are able to demonstrate capability (ie that adequate processes are in place) but struggle to demonstrate that they have the appropriate competent staff to carry out these processes. Therefore, there should be a strong link between capability and competence. Indeed, competency may be thought of as an enabler of capability. This book takes a pragmatic approach to assessing competency against various frameworks either individually or in a mix-and-match fashion and introduces one such assessment process, the Universal Competency Assessment Model (UCAM). Essential reading for IT managers and directors, team leaders, consultants and managers in technical businesses.Dimensions: 246x172mm
202 pages
Imprint: BCS, The Chartered Institute for IT
1 Introduction
2 Competency frameworks
3 Requirements for competency assessment
4 The universal competency assessment model (UCAM) processes
5 Case studies
APPENDICES
Appendix A: A seven views summary of the UCAM processes
Appendix B: Summary of notation
References
Index