Writing for Social Media

Engaging with customers through social media is essential for businesses in this day and age. Writing for social media can be difficult to get right and even big brands can get it wrong. This book walks you through how to deliver maximum benefit for your business through your social media writing.

Technical Writing for Business People

Technical writing needs to be clear and it needs to be precise. This book shows you how to achieve this and more. Whatever the content or context, in this book you’ll discover the essential tools and resources that you need to create technical writing that works for everyone.

Business Analyst

Careers in business analysis

This practical guide explores the business analyst role including typical responsibilities and necessary skills. It signposts useful tools and commonly used methodologies and techniques. A visual career roadmap for business analysts is also included, along with case studies and interviews with practising business analysts.

Mobile Testing

An ASTQB-BCS Foundation guide

Mobile testing is the process of testing the functionality, usability and consistency of mobile software. With this essential guide, in line with the ASTQB Certified Mobile Tester syllabus, you will gain the understanding and skills you require to begin your journey to becoming a proficient mobile tester.

Project Manager

Careers in IT project management

This book is a highly accessible guide to being a project manager (PM), particularly a project manager working within an IT field. The role is set out with reference to required skills, competencies and responsibilities. Tools, methods and techniques for project managers are covered, including Agile approaches.