Delivering Business Analysis

The BA Service handbook

This book takes you through the creation and management of a BA service, from setting strategy to recruiting business analysts, to continuous improvement, through to useful supporting tools and technology. Top tips, case studies and worked examples are included throughout.

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Penetration Testing

A guide for business and IT managers

This essential guide for business and IT managers, developed in collaboration with CREST, explains the process of penetration testing and the benefits it brings. The book brings together a wide range of expertise, insight, and tips for setting up a penetration testing programme, maintaining it, and responding to the results of penetration tests.

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Practical Test Design

Selection of traditional and automated test design techniques

This book presents the key test design techniques, in line with ISTQB, and explains when and how to use them, including in combination, with practical, real-life examples. Automated test design methods are also explored. Tips and exercises are included throughout the book, allowing you to test your knowledge as you progress.

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Project Management for IT-Related Projects

3rd edition

Ideal for IT practitioners with project management responsibility, this book explains the principles of IT-related project management, covering key areas such as project planning, monitoring and control, change and risk management and communication between project stakeholders. This edition introduces the latest thinking, terminology and standards.

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Change Manager

Careers in IT service management

Change management is about the control of all changes that have an effect on the IT services and hence, the business of an organisation. This practical book describes the change manager role in depth including purpose, required skills and career progression. It also covers relevant tools, standards and frameworks.

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Software Testing

An ISTQB-BCS Certified Tester Foundation guide - 4th edition

This practical guide provides insight into software testing, explaining the basics of the testing process and how to perform effective tests. It provides an overview of different techniques and how to apply them. It is the best-selling official textbook of the ISTQB-BCS Certified Tester Foundation Level.

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