Business Analysis

All organisations need to respond to the challenges within the highly competitive global economy; business analysts are at the forefront of these responses. The 4th edition of this bestselling book provides a comprehensive guide for business analysts, encompassing the key concepts, frameworks & techniques needed to provide professional BA services.

User Experience Foundations

This book provides a reasoned and authoritative description of what user experience (UX) is, why it works and what tools and techniques are involved, in line with the BCS Foundation Certificate in User Experience, based on ISO 9241-210.

Front-End Developer

This book covers the role of front-end developer in terms of typical responsibilities, required skills and relevant tools, methods and techniques. Career progression for front-end developers is also discussed.

Writing in IT bundle

Combined Business and Technical Writing series

Managing Data Quality

A practical guide

This book explains data quality management in practical terms, focusing on three key areas - the nature of data in enterprises, the purpose and scope of data quality management, and implementing a data quality management system, in line with ISO 8000-61.